Emergency Services

Protecting Our Health and Safety

Gary Bergeron
Chief - Emergency Services , Fire-Rescue
605-1 Pine Street
Hillsville, VA 24343
276.730.3195 - Office Phone
276.730.3196 - Fax

The Emergency Services Department is responsible for reducing the loss of life and property from fire, medical and environmental emergencies.   Coordinating with volunteer departments located inside the county, the department provides 24-hour protection and response to Carroll County’s residents and visitors.   All combined, the departments respond to approximately 7,000 calls for service per year.   Carroll County Emergency Services also maintains mutual-aide agreements with surrounding Emergency Services response teams.

Carroll County Fire Rescue

Carroll County Fire Rescue is a full-service fire and emergency medical service agency providing basic and advanced pre-hospital life support, fire prevention and education programs, fire suppression services, and vehicle extrication.  The department is dispatched to all Fire calls alongside the county Volunteer Fire Departments as well as medical emergencies in its primary service area.  Additionally, the department provides Advanced Life Support (ALS) services and is the primary back-up agency to Volunteer Rescue Squads across the County.

Volunteer Departments located IN CARROLL COUNTY

Cana Volunteer Fire Department 
Hillsville Volunteer Fire Department 
Laurel Fork Volunteer Fire Department 
Laurel Rescue Squad
Pipers Gap Rescue Squad

Emergency Management

Carroll County Emergency Management acts as a liaison between the Virginia State Emergency Management Division and other state agencies during disasters and works with local Law Enforcement, Fire Departments, EMS, Volunteer Rescue Squads and others, coordinating the planning, response, recovery, and mitigation activities for natural and manmade disasters. Additionally, Emergency Management coordinates services with volunteer groups such as Red Cross, and Salvation Army to care for the citizens and visitors in Carroll County.  During Federal declared disasters, coordination must be maintained with agencies such a FEMA or for any required military response.  Click here for tips on Emergency Preparedness.


Virginia Department of Emergency Management